Toggling between platforms eats productivity

Virtual communication tools are a mixed blessing for businesses. They’ve kept us connected and productive while our teams have been working from home. But they’ve also added complexity for IT and end-users. And since a Gartner Inc. survey of company leaders shows 82% of respondents intend to allow remote working some of the time as employees return to the workplace, leaders need to look for ways to simplify the digital experience for all.