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UNIFY YOUR TEAMS

Collaborate across time and space with Unified Communications as a Service (UCaaS) by Frontier.

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Unified Communications

Unleash innovation

Our cloud platform integrates voice, video conferencing, chat and file sharing, bringing people and information together with unlimited flexibility.

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YOUR CHALLENGE

Work is not a place

Business as usual is work from anywhere, anytime. But legacy technology can’t support the requirements.

Flexibility is non-negotiable

Remote employees need cloud-based access to your data and apps.

Old equipment is a drag

User experience is everything. No one has time for poor quality performance.

Expansion is hard

Growing into new markets when workers are dispersed is challenging.

INTEGRATED VOICE

Stronger, together

Simplify operations and strengthen connections with a unified internet and voice network.

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The Frontier
difference

Empower your teams to connect and collaborate efficiently and create seamless communications with customers.

INCREASE PRODUCTIVITY
Make collaborating more efficient for onsite and mobile teams across multiple devices, platforms and applications with an all-in-one solution for call control, video conferencing, voicemail, instant messaging , presence and more.
IMPROVE OPERATIONAL EFFICIENCY
A unified platform for improving customer touch points that will scale with your business when you need it.
COST CONTROL
You don’t need to make investments in complex communications infrastructure. Get budget stability with predictable, per-user cost-effective pricing each month.

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UCaaS expert

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Grow with us

Evolve, grow and make strides toward your strategic goals with an expert guide at your side.

Unified Communications (UCaaS) by Frontier®

Cloud-based unified platform that connects your workforce across devices, from anywhere.

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Dedicated Internet Access

Get 99.99% availability and flexible speeds up to 100 Gbps^* over our resilient Ethernet backbone.

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Call recording available with Basic and Executive UCaaS plans

Monitor and record calls for training, dispute resolution and compliance purposes
Track calls and view reports for follow-up research
Add Audio Mining for topic analysis and categorization

UCaaS FAQs

What is PRI?

PRI stands for primary rate interface, a digital telecommunications connection that allows 23 voice, data or video transmissions at the same time.

What is a centrex line?

A centrex line is a telecommunications service that uses a central office's switching equipment to function as a traditional private branch exchange.

Why Unified Communications is so important?

Unified Communications allows users to access all of their phone's features on their computer, integrating them with their other apps and capabilities.

What is Unified Communications as a service?

Unified Communications as a Service (UCaaS) turns internet-based phone and messaging into a full-featured communications platform. It allows users to access collaboration tools from everywhere across their computer, desk phone and smartphone.

What is enterprise voice?

Enterprise communications include voice solutions for enterprises and range from simple to complex phone designs.

What can Unified Communications merge?

Enterprise telephony Meetings (audio/video/web conferencing) Unified messaging Instant messaging and presence (personal and team) Mobility Communications-enabled business processes

What is Unified Communications and collaboration?

Unified Communications and Collaboration isn't a single application or product, but a collection of solutions that ensure technology works together for real-time collaboration.

What is enterprise communications?

Enterprise telephony meetings (audio/voice/web conferencing), unified messaging and instant messaging and presence (personal and team), mobility communications-enabled business processes.

What is Inbound Fax?

Inbound Fax is an add-on feature to UCF. Users can receive inbound faxes in their email or read them online in the UCF portal. Faxes arrive as a PDF file attachment and can be downloaded, saved or printed. No additional hardware is required.

What is UCF call recording?

Call recording is an optional feature that can be added to the UCF service. Choose from features like Basic Audio Recording, Audio Mining and Screen recording with storage options.

UNIFY YOUR TEAMS

Unified Communications