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PROTECT
WHAT
MATTERS

Secure your business against distributed denial-of-service (DDoS) attacks with cutting-edge protection.

GET STARTED Frontier^® service available in select
areas.

What is a DDoS attack?

Your business relies heavily on its internet connectivity. Your network and applications are crucial for generating leads, processing sales, and providing customer service. Distributed Denial-of-Service (DDoS) attacks can cripple your operations. These malicious attempts to overwhelm your infrastructure with traffic can cause outages, leading to lost revenue, frustrated customers, and reputational damage.

Ongoing peace of mind

Gain peace of mind of knowing your internet connectivity is safeguarded against DDoS attacks with Frontier’s comprehensive DDoS Protection solution.

Monitor

Our team of security experts proactively monitors your network around the clock for threats, providing rapid response and resolution in case of an attack.

Mitigate

A solution to protect your business’s productivity & revenue by detecting and mitigating a wide range of DDoS attacks.

We’ll let you know

Frontier’s rapid response, proactive email notifications will notify you if a DDoS attack is detected.

We’re here for you

Our dedicated network-protection specialists are available 24 hours a day, 7 days a week to offer assistance when you need it.

$120K

average amount spent by small and medium sized buinsesses on restoring service and managing operations during a DDoS attack.

Secure. Adaptive. Automated.

Our A.I. driven solution constantly monitors for DDoS attack traffic. When an attack is identified, Frontier’s DDoS Protection quickly and automatically offloads the malicious traffic to protect your business’s connectivity.

Automatic mitigation

Frontier’s A.I. driven solution automatically implements protections to safeguard your connectivity.

Proactive notifications

Be informed through Frontier’s rapid response proactive email notifications if a DDoS attack is detected

Advanced scrubbing

Experience advanced protection as Frontier’s scrubbing centers automatically remove the malicious DDoS traffic, allowing your normal traffic to flow.

Available with Internet speeds up to 2 Gbps.

General Questions

What is a DDoS attack?

A Distributed Denial of Service (DDoS) attack is when a bad actor or hacker launches a cyberattack to make your network or online services unavailable by overwhelming your connection with traffic from multiple sources

What are the symptoms I might experience from a DDoS attack?

During a DDoS attack, you would experience extreme network congestion, slowdowns, and/or complete unavailability of your dedicated internet service. You may also notice unusual traffic usage, overwhelmed servers, and overall disruptions to normal network availability.

Why purchase DDoS Protection?

DDoS Protection is essential to help ensure your critical internet connectivity remains operational during an attack. This helps prevent lost revenue, lost employee productivity and reputation damage.

What is Frontier’s DDoS Protection service?

Frontier’s DDoS Protection is an add-on service to our Dedicated Internet Access and Managed Dedicated Internet connectivity services and includes the following features:

Around the clock monitoring for DDoS attacks
Automatic mitigations against DDoS attacks
Per incident Customer email notifications
24x7 DDoS Protection support

What is DDoS “scrubbing” and is it included?

DDoS scrubbing is a mitigation technique where your incoming traffic is redirected through a regional Frontier “scrubbing center” that removes the malicious (attack) traffic, allowing only clean traffic to reach your network.

It is included with purchased bandwidths of 100 Mbps – 2 Gbps.

Can I purchase DDoS Protection for my non-Frontier dedicated internet connection?

No. DDoS Protection is not available for non-Frontier dedicated internet connections.

Is there equipment or software installed at my location for the DDoS Protection service?

No. DDoS Protection is a completely over the top solution. No hardware or software is needed at your location.

Does DDoS Protection include a Service Level Agreement (SLA)?

Yes. The DDoS Protection service comes with two Service Level Agreement (SLA) metrics. These are Time-to-Mitigate (TTM) and Time-to-Notify (TTN). Frontier is committed to notify you and mitigate DDoS attacks within 15 minutes.

Can DDoS Protection support both my IPv4 and IPv6 addresses?

Yes. The service can protect both your IPv4 and IPv6 public addresses.

What internet bandwidths can I add DDoS Protection to?

100 Mbps – 100 Gbps

Does having DDoS Protection mean I do not need a firewall?

No! DDoS Protection is an added level of security for you. You still need a firewall because while DDoS Protection focuses on filtering out malicious traffic to prevent service disruption, a firewall provides comprehensive security by controlling access to the network, blocking unauthorized access, and protecting against various other threats such as malware, intrusions, and unauthorized data access.

What are common types of DDoS attacks?

Volumetric – A DDoS attack that attempts to overwhelm a network with massive amounts of data to consume all available bandwidth and disrupt service. The most common DDoS attack.

Application and Protocol – DDoS attacks that target specific applications or server resources to disrupt service by exhausting computational resources or exploiting vulnerabilities in communication protocols such as UDP.

Can I purchase DDoS Protection for my Frontier Fiber Broadband?

No. DDoS Protection is not available for Frontier Broadband customers.

Can I add DDoS Protection to private Ethernet (EVPL and ELAN)?

No. EVPL and ELAN are private connections that do not inherently use public IP addresses. Therefore, the service cannot be added to these types of connections.

Why can’t I add DDoS Protection to bandwidths less than 100 Mbps?

At bandwidth less than 100 Mbps, it becomes much more difficult to differentiate between legitimate and attack traffic. This results in too frequent blocking of legitimate traffic.

Can DDoS Protection be added if I utilize dual dedicated internet connections (also known as BGP)?

Yes, however there are limitations. Only the Frontier provided DIA connection(s) would be protected. Frontier can protect both Frontier assigned IP addresses and public IP addresses owned by the customer.

Contact us and protect what matters most

Don’t let cyber attackers compromise your business operations. Frontier’s solution not only addresses immediate DDoS protection needs, but also supports long-term business growth and operational stability. Stay ahead of DDoS threats and protect your internet connectivity to keep your business online.

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PROTECT
WHAT
MATTERS

What is a DDoS attack?