Contact Center as a Service

Understanding the Total Cost of Ownership 

Are you considering the purchase of a new Contact Center Solution?

If so, you are most likely evaluating the pros and cons of replacing older facilities-based systems for newer on-premise hardware versus moving up to the cloud-and most importantly, trying to determine which of the two options will be the most cost-effective in the long run.

Could it be more economical in the long term to make a significant -one-time- CAPEX investment to avoid monthly recurring Contact Center as a Service charges? While this question may seem like a logical one, simply comparing the amortized purchase price of a hardware-based solution to the total monthly fees of a cloud-based solutions over the same period of time does not give you a complete picture.

Download the White Paper below to learn more or call a Frontier Expert today at 1-888-302-2713.

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Understanding the Total Cost of Ownership

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