Ethernet site ready checklist | Frontier® Enterprise

Basic Checklist

While every customer site is unique, there are several tasks and steps customers should take prior to Ethernet installation to help minimize delays and complications. This guide will provide information to help customers understand how to prepare the environment prior to the site walk. In some cases, a site walk may not be needed, especially if the building is already Ethernet Enabled.

Customer Hand-off type will be specified on the order received by Frontier. If during the site walk the local contact specifies a different type of hand off, the order will need to be modified by your Account Executive. Frontier will install the circuit at the MPOE (Minimum Point of Entry) unless the order specifies that the Dmarc needs to be extended. Charges may apply.

To ensure readiness for Ethernet installation, please be sure to be familiar with the location and availability of these items. If these elements are missing or inadequate, or customer is unable to locate them, the installation may be delayed.

Building Conduit

Customer must provide a cable path.
Conduit size must be a minimum of 2”, but preferably 4” with a pull string.
Frontier will utilize common building telecom riser shafts where available. The customer is responsible for any necessary core drilling or other premise work.
Frontier does not usually require intra-building metallic conduit for fiber optic cable. If the building owner requires such conduit then the customer must provide the conduit.

Building Entrance Facilities

All building permits and/or building paperwork should be coordinated directly with the building owner in preparation of a successful Ethernet service installation. Customer should also work directly with the building owner or building responsible individual to discuss any existing facility questions.

Available Backboard Space or Data Equipment Room

The customer must provide a backboard if one is needed for the installation. The backboard must be 4 feet x 4 feet x ¾ inches.
Variations of backboard can be discussed at the Site Walk.

Building Telecommunication Room’s Demarcation Point

The standard interface for the demarcation with Frontier equipment will be a CAT 5 connector or optical connector in the proposed cabinet, bay or wall space based on the type of service requested by the customer.
The type of interface will be determined at the Site Walk.
Building Local Area Network (LAN) Connections
- Standard RJ-45 Connector
- Standard Single-Mode Fiber Connector
- Standard Multi-Mode Fiber Connector

Building Telecommunications Room’s Space and Power as Needed

The customer must provide commercial AC power for Frontier’s equipment.
The amperage, number and type of receptacles will be determined at the Site Walk.
Dedicated circuits backed up by UPS/generator systems are highly recommended.
Frontier, at its discretion may accept alternative power arrangements such as -48V DC. Options will be discussed at the Site Walk.
Network Interface Devices (NID’s) that are placed on the customer premises must be on surge protected electric power circuits. Customer must provide all necessary electric power.
If customer neglects surge protected electric power circuits and Frontier’s equipment is damaged, then customer will be responsible for all repairs to Frontier’s equipment.
The customer must provide adequate grounding capability.
The customer must also provide a 120V AC, 20A convenience outlet for Frontier’s use.

Building Telecommunications Room’s Grounding

Customer must provide ¾” metallic conduit from the Frontier equipment to a Frontier approved building ground. Frontier will run the appropriate gauge wire to the Frontier approved ground connection. Grounding options are:
- Building Service Ground
- Main Electric Box
- Building Steel
- Metallic Water Pipe. Must be in direct contact with the earth for 10’ or more and electrically continuous to the point where the protector ground wire is installed. There must be a bond placed around any meters.


Environmental Factors
Temperature & Humidity % Relative Humidity	– 65 to 80 degrees Fahrenheit – 30 to 55 %
Environment should be	– Free from dust – Adequate lighting – Free from any hazardous conditions
Space	– Adequate space is required for cabinet, rack or wall mount based on services being ordered. – Specific requirements will be determined at the Site Walk.

Environmental Factors

Temperature & Humidity % Relative Humidity

– 65 to 80 degrees Fahrenheit
– 30 to 55 %

Environment should be

– Free from dust
– Adequate lighting
– Free from any hazardous conditions

Space

– Adequate space is required for cabinet, rack or wall mount based on services being ordered.
– Specific requirements will be determined at the Site Walk.

Other Requirements
Premise Access and Use	– The customer is responsible for providing access to all portions of the premises for which Frontier requires access in order to install Frontier’s conduit, equipment and cable. – The customer must obtain any building owner/manager permission for installation of Frontier’s conduit, equipment and cable.
Occupancy Charges	– Customer must provide space, electric power and cable paths for Frontier’s use. – Frontier will not pay any charges for space, power or cable paths.
Other	– The Basic list provided above is not intended to be a complete list of premise readiness. Other requirements may apply. – Applicable Frontier tariffs and contracts apply. In the event of a conflict between this document and a Frontier tariff or contract, the Frontier tariff or contract will control and supersede this document.
LCON Information	– LCON should be able to meet at the customer premise. – LCON should knowledgeable about the requested service and advise where the service should be placed.

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For Frontier internet customers new to YouTube TV. This YouTube TV discount is only open to participants in the United States who have activated the offer from Frontier on or after October 1, 2023. Promotional offer only available to users who are not current YouTube TV subscribers, have not been YouTube TV subscribers or participated in a YouTube TV trial before. If eligible: Frontier Internet customers will receive the standard free trial, and then a discount of $10 per month for 12 months on the standard subscription price. Standard subscription price is subject to change. You will not be charged until the trial period expires. You can cancel your standard trial at no charge at any time before the trial is over. You can also cancel your YouTube TV paid membership at any time. You will continue to receive access to YouTube TV until the end of your YouTube TV billing period, but refunds and credits are not issued for partial billing periods. Offer valid for one redemption of YouTube TV discount per eligible Frontier account. Eligible participants must use the activation link provided by Frontier and complete activation through Google to claim offer. Offer requires a Google account. Promotional value of offer is non-transferable, not for resale, non-redeemable for cash, and non-refundable. Must be 18 years or older. Free trial, offers, or promotional offers available only for YouTube TV Base Plan. Equipment, installation and other service charges, taxes and fees extra. Frontier Internet account required. Offer and billing subject to Frontier Terms and Conditions. Frontier reserves the right to change or cancel the offer at any time and for any reason. YouTube Paid Service Terms of Service also apply.

Ethernet Site

Ready Checklist

The information provided in this document are general guidelines and could possibly change when the actual site walk is conducted.

Basic Checklist

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