How Does RingCentral Work?

VoIP (Voice over Internet Protocol) solutions are gaining traction with enterprises. One of the most popular solutions is RingCentral. 

What is RingCentral? 

RingCentral is a business VoIP solution that helps organizations modernize communications. Preferred by organizations in many industries, RingCentral is flexible, cost effective, and designed to deliver connected and collaborative experiences for customers and employees. (In fact, RingCentral can benefit your organization in many ways.) 

How does RingCentral work? 

Instead of relying on a traditional phone line to make and receive calls, RingCentral uses Voice over Internet Protocol (VoIP) to place calls using internet connectivity. This is generally more cost effective than a traditional phone system tied to a public switched telephone network (PSTN). 

This also means VoIP solutions can include other types of communication tools that traditional phone systems can’t, including video calls, messaging, contact center features, and more.

How to use RingCentral

Using RingCentral is simple. Access everything you need from a single dashboard, including phone, messaging, video, fax, contacts and more.

• Phone – The phone tab shows you who called, their phone number, duration, and time of the call. You can also see employees’ real-time phone status and access phone management features like conference and call transfer.

• Message – In the Message tab, you can view an archive of all current and past message conversations. You can also identify contacts as favorites and create teams for group collaboration.

• Video – Here you can start a video meeting and even convert a phone call to a video meeting with one click. When a meeting is recorded, you can also access meeting excerpts, keywords, a meeting summary, topics, video highlights, and a complete transcription.

• Fax – In the Fax tab, you can send and receive faxes via the mobile and desktop app with your existing phone number—no need for separate fax phone numbers.

Modernize Communications with RingCentral today

These are just a few highlights of RingCentral’s full functionality. Want to learn more about RingCentral’s workspace features and seamless integration with over 300 business apps? Check out our on-demand demo of Frontier with RingCentral now!