UCaaS / General

Unified Communications by Frontier Product Tutorial Videos

Have questions about Unified Communications by Frontier and the supporting systems? See below for a few tutorial videos to help get you setup? Also, feel free to reach out to your Frontier representative for additional support and expertise.

End User ComPortal Tutorial
The End User CommPortal will allow the user to set presence status, manage incoming calls, contacts, speed dials, extensions, short codes, call & message settings, notifications, reminders and group mailboxes if applicable.  Soft phone is provided and ability to view dialed & received calls and deleted messages.  User can also manage device (phone) settings and change password and call services PIN.

Business Group Admin Portal Tutorial
The Business Group Admin Portal will allow the user to manage and edit all features included in Groups, All Lines and Services.  The Groups category includes Hunt Groups and Call Pick up Groups.  All Lines category includes Users, Auto Attendants, Group Access & Phones and Services category includes Departments, Short Codes, Account Codes, Extensions, Call Logs, Music on Hold and misc. settings.
 

Frontier Communicator Mobile App Tutorial
The Frontier Communicator Mobile App will allow the user to place & receive calls, view and edit contacts, chat and create, schedule, join and view upcoming Meetings if Meeting Collaboration is enabled.

Frontier Communicator Desktop App Tutorial
The Frontier Communicator Desktop APP will allow the users all features described in the Mobile App as well as manage general settings, call settings, Meeting Collaboration settings, Chat settings & Audio settings.

Poly VVX 150/250/350
Tutorial The Poly VVX 150/250/350 video will provide a guided tour thru the features and functionality of these phones.

Poly VVX 450 Tutorial
The Poly VVX 450 video will provide a guided tour thru the features and functionality of this phone.

Poly VVX Trio 8500 Tutorial
The Poly Trio 8500 video will provide a guided tour thru the features and functionality of this conference phone.

Poly VVX Trio 8800
Tutorial The Poly Trio 8800 video will provide a guided tour thru the features and functionality of this conference phone.

iACD Supervisor Tutorial
The iACD Supervisor video will illustrate the Supervisor Admin features that support iACD.

iACD Agent Tutorial
The iACD Agent video will illustrate the Agent features that support iACD.