Progress vs. Preparedness: How CIOs Can Balance Objectives in 2023

4 CIO Priorities Communications Providers Can Help With in 2023

When it comes to the priorities of enterprise tech leaders in 2023, many find themselves pulled between being prepared and blazing new trails of progress.

It can be a hard balance to strike. That’s because preparedness has been crucial in the last three years as enterprises needed to suddenly support a remote workforce nearly overnight and fend off increasingly sophisticated cyber attacks. But progress is also important as the tech landscape continues to change, including the emergence and adoption of artificial intelligence and machine learning by businesses of all sizes.

CIO identified eight top priorities for enterprise tech leaders in 2023. The good news is that you could get support for half of these CIO objectives from a trusted communications provider. Let’s take a closer look.

1. Building resiliency throughout the company. Tech leaders aren’t just thinking about their teams—they’re planning and deploying strategies and solutions to strengthen the resiliency of the entire enterprise.

Providers can help with enterprise networking solutions that can help boost network security with solutions like managed firewalls and other professionally-managed services. A provider can also help you identify the right hardware investments so you can make the most of your budget while ensuring your network keeps pace with the organization.

2. Improving business intimacy with customers. Technology can provide a deeper understanding of customers’ needs and goals and increase an organization’s ability to deliver a solution.

Collaboration and co-creation have become signposts for an improved customer experience. Communications solutions like UCaaS (Unified Communications as a Service) can be an efficient way to modernize customer contact, promoting better relationships.

3. Aligning tech with enterprise goals. Identifying tech solutions to further business goals can generate powerful results.

Most modern tech solutions are cloud-based, requiring near-bulletproof connectivity to ensure a solution’s availability and productivity. Dedicated internet access can be the answer. It delivers unshared internet access (which means your bandwidth won’t be affected by other nearby businesses or residences), providing SLA-level performance around the clock.

4. Doing more with less. Tech leaders facing ubiquitous budget cuts need technology that allows an organization to operate leaner and more nimbly.

Provider solutions like SIP trunking mean you can lower costs and overhead by moving voice calling to VoIP (Voice over Internet Protocol). Not only does this consolidate communications, it also delivers cost savings month after month.

Revisit your 2023 CIO objectives this year, and ask your trusted communications provider how they could help make your priorities a reality.

Frontier offers a variety of enterprise communication solutions to meet your organization’s needs and goals.